Welcome to Jems Footcare

Thank you for your continued loyalty and trust in Jemsfootcare during these uncertain times. I hope you and your loved ones are safe, healthy and calm, and, if you are self-isolating, that you are coping as well as can be expected.

My commitment and responsibility towards you has never been stronger as we face the Covid-19 pandemic. I am continuously monitoring the ever-changing guidelines and circumstances surrounding the coronavirus and going above and beyond to keep you and myself safe and healthy.

I have received advice from the College of Podiatry society that all Podiatry practices should only treat emergency patients, until further notice. In light of this announcement whilst the infection rate is high in the Harrow and London area from the 23rd March I decided to suspend all appointments until further notice. I apologise if this causes you an inconvenience and hope to resume normal service as soon as I am informed otherwise.

If you are in pain and have Covid-19 symptoms or are self isolating you will need to contact NHS 111 for advice.

I am continuing to offer over the phone foot care advice and consultations to diagnose and triage your care.

The following measures are being taken in the event that you do need to come in, and patients will only be seen at The Hendale Clinic:

  • strict decontamination and cleaning protocols are reinforced repeatedly on a daily basis to keep my practice clean but this is nothing new for me, as I adhere to the best practice guidelines at all times.
  • Patients entering the surgery are being asked to use the hand sanitizer.
  • All appointments are being staggered to reduce the number of people in the surgery to one person at a time.
  • All entry doors and my credit card machine are being wiped after each entry with alcohol wipes.
  • I ask patients to bring the minimum number of people with them.
  • I ask patients to pay by credit card or online transfer where possible.
  • I am available as always for telephone consultation to diagnose and triage your care.
  • Please be assured that i will continue to provide you with the highest level of service in a safe and clean clinical environment during your time with me.

Please call me on 07818 438552 for any advice and I will do all I can to help.

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